Escaperoom Leuven (trade name), located at Blijde-inkomststraat 103, 3000 LEUVEN (BELGIUM), is responsible for the processing of personal data as reflected in this privacy statement.
Contact details:
website: https://www.escaperoom-leuven.be
OFF-LINE bv
Blijde-inkomststraat 103
3000 LEUVEN
BELGIUM
BE0645.867.867
Personal data we process when making a reservation
Escaperoom Leuven processes your personal data because you use our services and/or because you provide this data to us yourself when making a reservation.
Below is an overview of the personal data we process:
- Name/first name, email address and cell phone number (if notified)
- Data about your browsing behavior across different websites (for example, because this company is part of an advertising network)
- Company name + address if an invoice is requested.
Personal data we process with your site visit
Escaperoom Leuven does not process any personal data because no personal data can be left on our site.
Nor do we use social media plugins.
Special and/or sensitive personal data we process
Escaperoom Leuven does not process any special and/or sensitive personal data.
For what purpose and on what basis do we process personal data
Escaperoom Leuven processes your personal data for the following purposes:
- Handling your payment;
- Sending our newsletter;
- Calling or emailing you if necessary to perform our services
- Informing you of changes to our services and products
- Escaperoom Leuven may analyze your visit on the website in order to improve the website and tailor the offer of products and services to your preferences.
- Escaperoom Leuven also processes personal data if we are legally obliged to do so, such as data we need for our tax return.
How long we keep personal data
Escaperoom Leuven stores your personal data no longer than strictly necessary to fulfill the purposes for which your data is collected.
Sharing personal data with third parties
Escaperoom Leuven does not sell your data to third parties and will only provide it if it is necessary for the execution of our agreement with you or to comply with accounting and other legal obligations.
Cookies, or similar techniques, that we use
Escaperoom Leuven uses only technical and functional cookies.
And analytical cookies that do not invade your privacy.
A cookie is a small text file that is stored on your computer, tablet or smartphone the first time you visit this website.
The cookies we use are necessary for the technical operation of the website and your ease of use.
They ensure that the website works properly and remember, for example, your preferences.
They also allow us to optimize our website.
You can opt out of cookies by configuring your Internet browser to stop storing cookies.
In addition, you can also delete any information previously stored via your browser settings.
Cookies, or similar techniques, that we use
Escaperoom Leuven uses functional, analytical and tracking cookies.
A cookie is a small text file that is stored in the browser of your computer, tablet or smartphone the first time you visit this website.
Escaperoom Leuven uses cookies with a technical functionality.
These ensure that the website works properly and that, for example, your preferences are remembered.
These cookies are also used to make the website work properly and to optimize it.
Cookies are also set on this website by third parties.
These include advertisers and/or the social media companies including Google Analytics and Facebook.
On your first visit to our website, we have already informed you about these cookies and asked your permission to place them.
You can opt out of cookies by setting your Internet browser to no longer store cookies.
In addition, you can also delete any information previously stored via your browser settings.
View, modify or delete data
You have the right to view, correct or delete your personal data.
You can do this through the personal settings of your account.
You also have the right to withdraw your possible consent for data processing or object to the processing of your personal data by our company and you have the right to data portability.
This means that you can request us to send the personal data we have on you in a computer file to you or another organization named by you.
If you wish to exercise your right of objection and/or right to data portability or have other questions/comments about data processing, please send an itemized request to info at escaperoom-leuven.be.
To make sure that the request for access is made by you, we ask you to send a copy of your ID with the request.
In this copy, black out your passport photo, NN and card number.
This is to protect your privacy.
Escaperoom Leuven will respond to your request as soon as possible, but at least within four weeks.
Escaperoom Leuven would also like to inform you that you have the possibility to file a complaint with the national regulator.
How we secure personal data
Escaperoom Leuven takes the protection of your data seriously and takes appropriate measures to prevent abuse, loss, unauthorized access, unwanted disclosure and unauthorized modification.
If you feel that your data is not properly protected or there are indications of abuse, please contact us via info at escaperoom-leuven.be